[Exchange 2010] Error requesting certificate 0x80094801

Hello !

We are confronted to the following error while requesting a certificate (whatever the method, certreq or graphical)

Certificate Request Processor The request contains no certificate template information. 0x80094801 (-2146875391)

For diagnostic and troubleshooting we already performed :

  • Checked that templates are available for issuance : OK
  • Checked security (enroll rights) : OK

We tried several different certificates templates, all of them report the error.

For your information, there is an old CA that seems partially uninstalled (while requesting, a popup appears to select the CA to issue the certificate). The installed CA is on a Windows 2008 R2 DC.

I suppose that the CA information stored in Active Directory Configuration is stale or conflicting and that is the cause of the error.

I plan to make a cleanup. Any hints or  ideas of certutil commands that could be useful in this situation ?

July 15th, 2013 9:17am

Did you try to issue certificate by using Web console (by going to http://yourcaname/certsrv)? If you go there, you should choose to submit advanced request, and then copy/paste req file content. Also, you will be able to choose certificate template (it should be Web Server or similar).
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July 15th, 2013 11:29am

Hi

Also check this KB article

http://support.microsoft.com/kb/910249/en-us

To resolve this issue, use an alternative method to request certificates from an enterprise CA. For more information, visit the following Microsoft Web page: 

http://technet.microsoft.com/en-us/library/cc782583.aspx       (http://technet.microsoft.com/en-us/library/cc782583.aspx)    

The "Advanced Certificate Enrollment and Management"  white paper describes various methods for requesting certificates from an enterprise CA.  For example, you can request certificates by using the Web-based CA interface, by creating .inf files that contain certificate information, by using the Certreq.exe utility, and by using the Certutil.exe utility.

Cheers

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July 16th, 2013 4:08am

Hello,

thanks for the input !

I solved the problem by performing a cleanup in Active Directory with adsiedit and removing LDAP entries related to the old CA.

I submitted then the request using ther certsrv web interface and it issued the certificate perfectly.

thanks again.

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August 6th, 2013 6:22am

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